Privacy Policy

Last updated March 2026

Port A Vacation Company ("we," "us," or "our") operates the website portavacation.co and provides vacation rental booking services in Port Aransas, Texas. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you make a booking or create an account, we may collect:

• Full name, email address, and phone number
• Mailing and delivery addresses
• Payment information (processed securely through Stripe; we do not store your full card number)
• Booking details including dates, property selections, and vehicle/activity reservations
• Guest count and any special requests
• SMS/text messaging consent preferences and opt-in status

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)
• Data collected by Google Analytics
• Data collected by the Meta Pixel

2. How We Use Your Information

We use the information we collect to:

• Process and manage your vacation rental bookings, vehicle rentals, and activity reservations
• Process payments and send booking confirmations
• Communicate with you about your reservations via email, phone, and SMS/text message
• Send one-time verification codes and property access codes via text message
• Send promotional offers and newsletters (you may opt out at any time)
• Analyze website traffic and user behavior to improve our services
• Measure the effectiveness of our advertising campaigns
• Comply with legal obligations and enforce our terms of service
• Detect and prevent fraud or unauthorized activity

3. SMS/Text Message Communications

When you provide your phone number and consent to receive text messages from Port A Vacation Company, we collect and use your phone number for the following purposes:

Types of Messages

• Transactional messages: Booking confirmations, check-in/check-out instructions, property access codes, one-time verification codes, payment reminders, and reservation updates
• Marketing messages: Promotional offers, returning guest discounts, and seasonal deals (no more than 4 per month)

Opting Out

You may opt out at any time by replying STOP to any message. You may also opt out by emailing info@portavacation.co or calling (361) 247-0427.

Data Sharing for SMS

Your phone number and messaging data are shared only with our SMS service provider (Twilio) for the sole purpose of delivering text messages. We do not sell, rent, or share your phone number with third parties.

4. Third-Party Service Providers

We share your information with trusted third-party service providers:

• Stripe — Payment processing.
• Beds24 — Channel management and booking synchronization.
• Twilio — SMS/text messaging delivery.
• Google Analytics — Web analytics.
• Meta (Facebook) Pixel — Advertising and analytics.
• Fleet Management System — Vehicle rentals and activity reservations.
• Channel Partners — Distribution channels such as Airbnb.

We do not sell your personal information to third parties.

5. Cookies, Analytics & Tracking Technologies

Our website uses cookies and similar tracking technologies.

Essential Cookies

• Keep you logged in and remember your preferences
• Maintain items in your shopping cart across sessions
• Enable core website functionality

Analytics Cookies (Google Analytics)

• Track website traffic, page views, and user navigation patterns
• Collect demographic and interest data in aggregated, anonymized form

Advertising & Remarketing Cookies (Meta Pixel)

• Track website visits and specific actions to measure advertising effectiveness
• Enable targeted advertising on Facebook and Instagram

Managing Cookies

You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Booking and transaction records are typically retained for a minimum of seven (7) years for tax and legal compliance purposes.

7. Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the right to know, delete, opt-out, and non-discrimination.

All Users

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within 30 days.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing through Stripe, and encrypted SMS delivery through Twilio.

9. Do Not Track Signals

Our website does not currently respond to DNT browser signals. You can manage tracking preferences using the opt-out mechanisms in Section 5.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.