Data Deletion Request

Last updated May 2026

Summary

Port A Vacation Company respects your right to control your personal information. You can request that we delete your account and the personal data associated with it at any time. This page explains what we hold, how to make a deletion request, what we can and cannot delete, and how long it will take.

If you just want to disconnect your Facebook, Google, or Apple sign-in from our site without deleting your account, see Disconnecting Facebook, Google, or Apple below.

What we hold

When you create an account or book with us, we may hold:

Your name, email address, and phone number
Your delivery / mailing address
Booking history (dates, properties, vehicles, activities) and any guest notes you provided
Payment metadata processed via Stripe — we never store full card numbers
Messaging history between you and our team (in-app, email, SMS)
Marketing preferences and SMS opt-in records
The third-party account identifier (Facebook / Google / Apple) you used to sign in, if any

How to request deletion

Email support@portavacation.co with the subject line “Delete my account”. In the body, include:

The email address on the account you want deleted
The full name on the account (so we can verify the request)
Optionally, the reason for the request

For your security, we may ask you to verify the request from the email address on file before we proceed.

Timeline

We will acknowledge your request within 7 business days and complete deletion within 30 days in line with California (CCPA) and EU (GDPR) requirements.

What we must keep

Some records are retained even after account deletion because we are legally required to keep them or because they relate to an obligation we still owe a third party:

Booking and payment records — kept for 7 years to satisfy IRS recordkeeping requirements for accommodation tax and income reporting.
Hotel Occupancy Tax (HOT) filings — kept for 4 years to satisfy Texas Comptroller and City of Port Aransas audit windows.
Anti-fraud / chargeback evidence — kept for 18 months per Stripe and card network rules.

In these cases we anonymize the record where possible (replace your name and email with a hash) so the financial entry remains auditable but cannot be tied back to you.

Disconnecting Facebook, Google, or Apple

If you signed in with Facebook, Google, or Apple, you can also revoke our app's access from the provider's own settings page — that disconnects the sign-in but does not delete your Port A Vacation Company account. To do both, follow the deletion process above AND revoke access at:

Contact

Need help?

Port A Vacation Company · Port Aransas, TX 78373

support@portavacation.co (361) 247-0427

See also our Privacy Policy for the full details on what we collect and how we use it.

Summary

If you just want to disconnect your Facebook, Google, or Apple sign-in from our site without deleting your account, see Disconnecting Facebook, Google, or Apple below.

What we hold

When you create an account or book with us, we may hold:

Your name, email address, and phone number

Your delivery / mailing address

Booking history (dates, properties, vehicles, activities) and any guest notes you provided

Payment metadata processed via Stripe — we never store full card numbers

Messaging history between you and our team (in-app, email, SMS)

Marketing preferences and SMS opt-in records

The third-party account identifier (Facebook / Google / Apple) you used to sign in, if any

How to request deletion

Email support@portavacation.co with the subject line “Delete my account”. In the body, include:

The email address on the account you want deleted

The full name on the account (so we can verify the request)

Optionally, the reason for the request

For your security, we may ask you to verify the request from the email address on file before we proceed.

What we must keep

Some records are retained even after account deletion because we are legally required to keep them or because they relate to an obligation we still owe a third party:

Booking and payment records — kept for 7 years to satisfy IRS recordkeeping requirements for accommodation tax and income reporting.

Hotel Occupancy Tax (HOT) filings — kept for 4 years to satisfy Texas Comptroller and City of Port Aransas audit windows.

Anti-fraud / chargeback evidence — kept for 18 months per Stripe and card network rules.

In these cases we anonymize the record where possible (replace your name and email with a hash) so the financial entry remains auditable but cannot be tied back to you.

Disconnecting Facebook, Google, or Apple